Your Personal Information Is Private
ThePatioDepot.com is serious about protecting our customers' personal information. You can always browse our site without providing any personal information.
While doing business with you, we may have to gather certain information, such as your name, home address, vehicle and email address. We will not sell, rent, trade or give away individual, personally identifiable information entered on this site to any third party. We collect such information so that we can process orders, personalise your shopping experience, or send you the latest product and other useful material. If you do not wish to receive further material from ThePatioDepot.com, you can simply respond to our email or otherwise tell us that you do not want to receive future communications.
ThePatioDepot.com also collects credit card information from you to process purchases from the site. Reputable third-party financial institutions process our credit card transactions. ThePatioDepot.com may share our customers' personal and transaction information with reputable third-party fraud detection firms for fraud identification and protection purposes. All such firms have agreed that they will not use this personal information for any other purpose.
ThePatioDepot.com provides two methods of secure payments for purchases made on the website. You may use your credit card directly on the website, in which case personal Information is transferred securely to a third-party payment processor, Stripe. You may also make purchases using PayPal.
By making a purchase on the Website, you authorise ThePatioDepot.com to use these payment processors and to transfer Personal Information to them, but only to the extent needed to complete the transaction. No credit card information is ever stored on servers controlled by ThePatioDepot.com. Stripe and PayPal have our permission to store, on behalf of ThePatioDepot.com, the data pertaining to the executed transactions by Clients of the Website (including credit card information) with the goal of ensuring a secure method of payment and proof of purchase archive, allowing for the protection of ThePatioDepot.com Clients, and for follow-up as needed. This transactional data may be used for validation and registration purposes of ThePatioDepot.com Clients, and to trace any fraudulent activities if necessary.
Whenever you transmit credit card information and other personal information through our site, the numbers and letters are scrambled using encryption technology, making it nearly impossible for the information to be stolen or intercepted. To protect your security, we do not allow you to store your credit card number from session to session.
In addition, ThePatioDepot.com's website is Verisign Secured. Verisign Secured sites must employ encrypted data transmission and a secure online payment infrastructure. The Verisign Secured seal indicates that ThePatioDepot.com has chosen the very best SSL and/or payment processing solution to help protect credit card and other confidential information and ensures that all online transactions are protected. The Verisign Secured seal also validates a website owner's identity and via their official records confirms ThePatioDepot.com as a valid business.
ThePatioDepot.com, like most Web sites, uses a feature of your browser to set a "cookie" on your computer. We cannot tell your name or any personal information about you based solely on the cookie. Unless you specifically tell us your name and other identifying information, we will never know who you are. All the cookie tells us is what functions you perform when you are on the site so that we can keep track of your transaction. A cookie also helps ThePatioDepot.com note particular traffic patterns on the site so that we can improve what we offer.
Every browser allows you to reject cookies or to choose which cookies you will accept. Rejecting cookies, however, may sometimes interfere with your ability to use all the features and benefits of our site.
How Are We Doing?
We value your business and want to deserve your trust. If you have comments, questions or suggestions, please Contact Us.
Toll-Free Number: 1-800-293-0150