SHIPPING POLICY offers FREE shipping on all its products. We ship to all US states with no minimum purchase required. The standard shipping time for in stock products is between 3 to 6 business days. We focus on offering FAST and FREE shipping on all our products to ensure our customers get their orders on time. A tracking number is always provided to you by e-mail, so you can track your order online. You can also log-in to your account and check the status of your order or make any changes.

PatioDepot products are shipped with FedEx, UPS, and USPS so that we ensure the fastest delivery depending on where you are located. All orders are shipped out on the same business day of your order. All in stock orders placed before 3 PM PT will be shipped out the same day.

Larger packages that cannot be shipped with UPS or FedEx will be shipped using our Freight Delivery. These deliveries are made during normal business hours and the delivery agent will contact you in advance to schedule a convenient time of delivery. The items will be dropped off on the driveway of the house and it will be your responsibility to move the items to your desired location.

We do not ship to Alaska, Hawaii, Guam, Puerto Rico and the Virgin Islands. We also do not currently ship internationally. Please provide us with a physical address as we do not ship to P.O. boxes as well.

For our Canadian customers, shipping is also possible. Please do not hesitate to contact us via live chat, phone or email to get a free shipping quote.

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Customer Service

Mon - Fri: 8AM - midnight (All times Eastern)
Sat: 8AM - 8PM • Sun: 9AM - 6PM (All times Eastern)

Patio Depot  focuses in delivering top of the line products to our customers with an exceptional customer support to make your patio look and feel like your personal sanctuary.
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